NEXT-GENERATION CALL CENTRE PLATFORMbilgi@gsantral.com.tr
Cloud PBX

Cloud PBX

Use call management over the internet with G-Santral’s cloud PBX support. Create a shared working environment for office-based, remote and multi-location teams. Deployment and usage scope can be tailored to your organisation’s needs.

G-Santral Agent Workspace — actual G-Santral interface with sample data Enlarge screen
G-Santral Agent WorkspaceSample data
SETUP AND USAGE

Plan the details before setup.

Call capacity, connections and recording services are planned around your organisation’s usage.

Discuss your usage needs
How many calls can run at the same time?

Concurrent-call capacity is planned separately from user numbers. Peak traffic, carrier connections and the selected infrastructure are assessed together.

What happens outside office hours or during an outage?

Separate call flows can be configured for office hours and holidays. Alternative routing and backup connectivity for outages are defined in the setup plan.

How long are voice recordings retained?

Retention is specified in the proposal according to your organisation’s needs and service scope. Recording types, storage capacity and archiving are assessed together.

Retention and access details
What is included for numbers, setup and support?

Phone numbers, carrier connections, setup, training and support are listed separately in your proposal. Support hours and the scope of additional work are agreed at the start.

NEXT STEP

Let us prepare a quote for your organisation.

Discuss modules, deployment options and integration needs with our team.

Request a quote
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Product information and tailored demo planning
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