01
PBX
Handle calls, queues and routing in one place.
- Voice greetings and IVR
- Queues and call routing
- Cloud deployment planning
PRICING
Pricing
Choose the right products for communication, IT support and asset management. Let’s define your licence, deployment and service scope together.
Choose the solution for your needs.
We can include several products in one proposal.
02
Call Center Software
Track calls, customer information and team performance together.
- Agent desktop and CRM
- Recording and quality evaluation
- Live monitoring and reporting
03
Tailored Solution
Plan a solution around your workflows and existing software.
- Custom fields and reports
- Integration planning
- Deployment and migration support
04G-Servis Desk
Track IT support requests, assignments and resolution times.
- Ticket and staff assignment
- SLA and resolution time tracking
- Knowledge base and announcements
05G-ZİMMET
Manage your companies, inventory and asset assignments in one place.
- Multi-company management
- Assignments, returns and employee approval
- QR labels and inventory counts
50.000 TL + VATOne-time licence
Request a quote 
06G-SMAİL
Manage mail, calendar and contacts in one app with your existing email account.
- Windows and Linux
- Mail, calendar and contacts
- Use your existing email account
FreeDesktop email application
Download free Your proposal specifies the final module and service scope, number of users and pricing.
WHAT DO WE DEFINE IN YOUR PROPOSAL?From modules to support,
From modules to support,
a scope that suits you.
We review the following areas alongside your user count and concurrent call requirements.
Built-in CRM and modules
Customer profiles, communication history, notes and callback tracking. Your proposal specifies the modules you will use, user access and adaptations for your organisation.
What does CRM offer?Cloud usage
User and concurrent-call capacity, hosting and telephony connections are planned together. Recording retention, storage and backup scope are specified separately in your proposal.
Explore cloud PBXDeployment and migration
We assess your existing infrastructure, data to migrate and integration needs. Deployment, adaptation and migration scope and fees are agreed together.
Explore setup servicesTraining and support
User and administrator training, support channels, service hours and maintenance work are planned around your needs. Included services and additional work are set out in the proposal.
Explore training and supportFREQUENTLY ASKED QUESTIONSFrom choosing a solution
From choosing a solution
to planning deployment.
Your questions about
proposals and migration.
How is pricing determined?
We assess user and concurrent call requirements, selected modules, deployment model and integration scope together. The scope is shaped around your PBX, call centre and CRM, or tailored solution needs. The final scope and price are specified in your proposal.
How is the CRM scope defined?
Built-in CRM is G-Santral’s own customer management module. User access, information fields, follow-up workflows and pricing are specified in your proposal. Integration with another CRM is assessed separately when needed.
Are cloud usage, deployment and support charged separately?
Included services and any additional fees are itemised in your proposal based on the chosen working model and your needs. We plan cloud usage, deployment, integration and support scope together.
Can we migrate from our existing system?
A migration plan can be prepared after reviewing your infrastructure, data structure and phone connections. The data to be transferred, integrations and migration schedule are determined after this review.
NEXT STEP
Request a quote Let’s choose the right scope for your needs.
Discuss modules, deployment options and integration needs with our team.
