Recording Centre
View recording agents, device connection statuses and upload workflows centrally. Monitor recording operations across different locations together.
Enlarge screenA clear plan for your recordings.
Plan retention periods, access and archiving for audio and screen recordings together.
Discuss your retention planHow long are audio and screen recordings retained?
Retention is specified in the proposal according to your organisation’s needs and service scope. Recording types, storage capacity and archiving are assessed together.
How are storage and backups planned?
Call volume, retention and the choice of voice or screen recording affect storage needs. Archives and backups are assessed separately; backup frequency, location and recovery scope are explained in the proposal.
Who can access recordings?
Listening, viewing and export permissions are planned by role and team. Agent and administrator access is defined around your organisation’s working practices.
What happens when retention ends or the service stops?
Archiving, deletion at the end of retention and record handover when the service ends are agreed with your organisation’s recording policy. Exports before retention expires form part of that plan.
Let us prepare a quote for your organisation.
Discuss modules, deployment options and integration needs with our team.
